Samoa Digital Library

Browsing by Author "Kaluza, Johan"

Browsing by Author "Kaluza, Johan"

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  • Trischler, Jakob; Kaluza, Johan (Policy & Politics, 2021)
    This article analyses whether involving public service users in the recruitment of frontline employees (FLEs) helps to identify candidates who have the skills needed to co-produce with citizens. It investigates user ...

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